Get the Support You Need from Basic-Fit: Explore Our Communication Channels

Contact Methods for Assistance and Support

Basic-Fit offers multiple convenient ways to connect with our support team. You can choose from the following options:

Chat with our friendly chatbot, Ruby, from Monday to Sunday.

Access our self-service platform for a wide range of support resources and frequently asked questions.

If you prefer, you can send us an email and we will respond as soon as possible.

You can reach our dedicated phone line for personalized assistance.

For written correspondence, please send your mail to our postal address.